Terms and Conditions

Effective Date: January 16, 2025

By accessing or using the IWCGrand website (www.iwcgrand.com) and purchasing products from us, you agree to comply with and be bound by these Terms and Conditions. Please read this document carefully. If you do not agree with these terms, you should not use our website or services.

1. General Terms:

1.1 These Terms and Conditions govern your use of our website, services, and products.
1.2 IWCGrand reserves the right to update or modify these terms at any time, without prior notice. Changes will be effective as soon as they are posted on this page. We encourage you to review these terms periodically.

2. Product Information and Availability:

2.1 IWCGrand makes every effort to provide accurate product descriptions, prices, and images. However, we do not guarantee that the descriptions, prices, or other content on the website are completely accurate, complete, or error-free.
2.2 Product availability is subject to change without notice. If an item you order is unavailable, we will notify you and provide options such as a refund or an alternative product.

3. Pricing and Payment:

3.1 All prices listed on our website are in U.S. Dollars (USD) and are subject to change without notice.
3.2 We accept various payment methods, including credit cards, debit cards, and PayPal. All payments are processed securely.
3.3 Taxes, duties, and shipping fees are not included in the price and will be added during the checkout process.

4. Shipping and Delivery:

4.1 Shipping times and costs depend on the shipping method and delivery address.
4.2 We make every effort to process and ship your order promptly. However, IWCGrand is not responsible for delays caused by external factors, such as weather, natural disasters, or shipping carrier issues.
4.3 You are responsible for providing accurate shipping information. IWCGrand is not liable for delays or losses caused by incorrect or incomplete addresses.

5. Order Cancellation:

5.1 Orders can be canceled only before they are processed and shipped. Once an order has been shipped, it cannot be canceled, but you may return the item in accordance with our Refund and Returns Policy.
5.2 To cancel an order, contact us immediately at contact@iwcgrand.com or call (970) 984-7116.

6. Returns and Refunds:

6.1 Please refer to our Refund and Returns Policy for detailed information about returns, exchanges, and refund eligibility.
6.2 Refunds are processed back to the original payment method, and returns must meet our eligibility criteria, including the condition of the product and the return window.

7. Intellectual Property:

7.1 All content on the IWCGrand website, including logos, images, text, designs, and trademarks, is owned by IWCGrand or used with permission from third parties.
7.2 You may not copy, reproduce, distribute, or modify any content from this website without express written consent from IWCGrand.

8. Privacy and Security:

8.1 Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
8.2 IWCGrand employs industry-standard security measures to protect your data during transactions and while stored on our systems. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Limitation of Liability:

9.1 IWCGrand is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the website or any products purchased from us.
9.2 We are also not responsible for any errors or delays in shipping, product defects, or damages caused by third-party services such as shipping carriers.

10. User Conduct:

10.1 When using our website, you agree not to engage in any unlawful activity, such as attempting to interfere with the website’s functionality, hacking, or transmitting viruses.
10.2 You agree not to use our website for any commercial purposes without our prior written consent.

11. Governing Law:

11.1 These Terms and Conditions are governed by the laws of the State of Colorado, USA. Any disputes arising from these terms shall be resolved in the courts located in Colorado.

12. Termination of Access:

12.1 IWCGrand reserves the right to suspend or terminate your access to the website and services at any time, without notice, if we believe you have violated these Terms and Conditions.

13. Contact Information:

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: contact@iwcgrand.com
Phone: (970) 984-7116