Payment Policy

Effective Date: January 16, 2025

At IWCGrand, we aim to provide a smooth and secure payment process for all of our customers. This policy outlines the terms and conditions related to payment methods, transactions, and payment security when making a purchase on our website.

1. Accepted Payment Methods:

1.1 We accept the following payment methods for purchases made on our website:

• Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
• PayPal: For secure and convenient online payments.
• Other Payment Methods: We may accept additional payment methods, such as Apple Pay or Google Pay, depending on availability.

1.2 All payment methods are subject to approval and verification by the respective payment processors.

2. Payment Authorization:

2.1 When you place an order with IWCGrand, your payment will be authorized and processed immediately upon checkout.
2.2 We reserve the right to cancel or reject any order if the payment is declined, the card details are incorrect, or there are issues with payment verification.
2.3 If we are unable to process your payment, we will notify you and request that you provide updated payment information.

3. Pricing and Taxes:

3.1 All prices displayed on the IWCGrand website are in U.S. Dollars (USD) and are subject to change without prior notice. The prices listed at the time of checkout are the final prices, excluding shipping and applicable taxes.
3.2 Sales tax is applied to orders based on the shipping address and the applicable state tax rate. The exact tax amount will be calculated and displayed at checkout before you complete your purchase.

4. Currency:

4.1 All transactions are conducted in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or credit card issuer may apply currency conversion fees or other charges. These fees are beyond our control and are not included in the total price displayed at checkout.

5. Payment Processing:

5.1 IWCGrand uses secure payment gateways and industry-standard encryption to process all transactions. Your payment information is securely transmitted through the payment processor and is not stored on our servers.
5.2 We comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the security of your payment information.

6. Order Confirmation:

6.1 After completing your payment, you will receive an order confirmation email containing the details of your purchase, including the items ordered, shipping information, and total cost.
6.2 Please review your order carefully, as it is your responsibility to ensure that all information, including payment details, is correct.

7. Payment Errors or Issues:

7.1 In the event of a payment error or technical issue during the checkout process, we will notify you as soon as possible. You may be asked to provide an alternative payment method to complete your purchase.
7.2 IWCGrand is not responsible for any fees or charges imposed by your bank or credit card issuer due to payment errors or issues.

8. Fraud Prevention:

8.1 IWCGrand reserves the right to verify any payment information to prevent fraudulent transactions. If we suspect fraudulent activity, we may request additional verification before processing your order.
8.2 If any fraud is detected or suspected, we will cancel the order and take the necessary steps to protect our customers and business.

9. Refunds:

9.1 Refunds for returns or canceled orders will be processed to the original payment method. Please allow up to 7-10 business days for the refund to appear in your account, depending on your bank or payment processor.
9.2 For more details on returns and refunds, please refer to our Refund and Returns Policy.

10. Payment Security:

10.1 We prioritize the security of your payment information. All payments made on the IWCGrand website are processed through secure payment gateways that use encryption and security protocols to protect your data.
10.2 IWCGrand does not store your payment details on our systems. Your payment information is securely handled by third-party payment processors.